Wellness Center FAQ


If an immediate crisis is happening and you need to talk to someone from our office, they can be reached at the:

Wellness Center at 210-464-4556.

If Life-threatening, please call your local emergency services at 9-1-1 or text-to-911

Suicide and Crisis Lifeline, please call 9-8-8

What’s the First Visit Like?

Before your session, you will be asked to provide your counselor with background information about you. Then you’ll sit down and start a conversation to explore your problems and ways to improve things. The initial session will be around 25 minutes, and therapy sessions usually last as needed.

What is a Triage Session?

The triage session is a 30-minute initial session where you will explore brief mental health history and any current challenges you might be facing. From there, your therapist will determine your best course of action.

What is an Intake Session?

If your therapist determines that individual counseling sessions would benefit you, the next session you will have is an intake session. An intake session is an in-depth exploration of your past mental health, family history, and current challenges. The intake allows the counselor to get to know you better, so they can support you in the best way possible.

Who Visits the Wellness Center?

Counseling is a great way to receive guidance to resolve difficulties, process past experiences, and learn new skills. Any enrolled student can make use of our free counseling services. Therapists are available to help you work through any kind of concern in a supportive, confidential setting. In counseling, students talk about many concerns including, but not limited to:

    • Adjustment to School
    • Stress
    • Anxiety
    • Problems with sleep
    • Procrastination
    • Lack of motivation
    • Sadness
    • Mood swings
    • Irritability
    • Losses and grief
    • Trauma
    • Oppression and marginalization 
    • Relationships
    • Loneliness
    • Identity development
    • Gender identity
    • Sexuality
    • Perfectionism
    • Body image
    • Family and parents
    • Feeling violated, abused, sexual assault
    • Feeling out of control (drugs, alcohol, internet)
    • Figuring out school and life plans
    • Sorting through hard choices
    • Depression
    • Suicidal thoughts
    • Disordered eating